We stand behind the quality of our intelligent plush toys.
Warranty Coverage
- All products come with a 12-month limited warranty from the date of purchase.
What is Covered
- Manufacturing defects
- Functional issues with built-in smart components
What is Not Covered
- Damage caused by misuse, accidents, or unauthorized modifications
- Normal wear and tear
Warranty Claims
- Contact us at morecootech@gmail.com with your order number and issue description.
- Provide photos or videos if needed.
- Our team will assess and offer a replacement or repair solution.
Resolution
- Approved claims may receive a replacement, repair, or refund depending on the issue.