We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Return Eligibility
- Items can be returned within 30 days of delivery.
- Products must be unused, in original condition, and in original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Used or damaged items not caused by us
- Customized or personalized products
- Clearance or final sale items
Return Process
- Contact our support team at morecootech@gmail.com with your order number.
- Our team will provide return instructions and the return address.
- Ship the item back using a trackable shipping method.
Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be processed within 5–10 business days to your original payment method.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.